Privacy & Data Policy
Privacy
& Data Policy
Contact us
Rise and Lume Ltd collects only the personal data needed to provide publishing and creative services. We use personal data to deliver contracted services to authors and clients and to meet legal and accounting obligations. You may contact us at info@riseandlume.co.uk to access, correct, or delete your data or to exercise any other rights described below.
Full notice
Controller Rise and Lume Ltd registered office
Office 5020MX Unit 3AB 34 to 35 Hatton Garden Holborn London EC1N 8DX United Kingdom. contact info@riseandlume.co.uk.
What we collect
Identity and contact details: Name, email, telephone, postal address. Transaction data, invoices, payment confirmations, bank, and payment details where payment or royalty processing is required. Project materials, manuscript files, images, and other content you supply. Technical data, IP address, cookies, and browsing information.
Why we process data:
To perform contracts with clients and authors. To fulfil legal obligations for accounting, tax, and regulatory compliance. For legitimate business interests such as fraud prevention, security, and service improvement. For marketing, where you have given consent.
Lawful bases:
Performance of a contract for service delivery. Compliance with legal obligations. Legitimate interests for business administration and fraud prevention. Consent for marketing communications.
Recipients:
We do not sell personal data. We share data only where necessary to provide services, such as with distributors and platform partners when you instruct us to create or manage distribution accounts, and with payment processors, hosting, and email providers under data processing agreements
International transfers:
When data is transferred outside the United Kingdom, we will apply appropriate safeguards such as adequacy decisions or standard contractual clauses.
Retention:
We retain data only as long as required to provide services and to meet legal obligations typically up to seven years for accounting records. Manuscript files are retained according to project agreement and deleted on request after project completion where no legal obligation exists.
Your rights:
You have the right to access rectify erase restrict or object to processing and to data portability and to withdraw consent where processing is based on consent. To exercise rights contact info@riseandlume.co.uk. You may also complain to the Information Commissioner Office.
Security:
We maintain reasonable administrative technical and physical measures to protect personal data. Access is limited to authorised personnel and necessary service providers.
Children
We do not knowingly collect personal data from children under thirteen. If you believe we hold such data contact info@riseandlume.co.uk.
Cookies:
We use cookies for site functionality and analytics. A cookie details page is available on the site and a cookie banner explains how to opt out.
Updates: This notice may be updated. Last updated 22 October 2025.
Rise and Lume Ltd is a UK-registered publishing and creative services agency, supporting authors, entrepreneurs, and creatives across the globe.We help individuals bring their stories, ideas, and brands to life through professional publishing, branding, and digital content solutions.
Quick Links
Address
Office 5020MX, Unit 3AB, 34–35 Hatton
Garden, Holborn, London EC1N 8DX
Registered in England and Wales
Company No. 16767876
© 2025 Rise and Lume Ltd. All rights reserved.
Rise and Lume Ltd collects only the personal data needed to provide publishing and creative services. We use personal data to deliver contracted services to authors and clients and to meet legal and accounting obligations. You may contact us at info@riseandlume.co.uk to access, correct, or delete your data or to exercise any other rights described below.
Full notice
Controller Rise and Lume Ltd registered office
Office 5020MX Unit 3AB 34 to 35 Hatton Garden Holborn London EC1N 8DX United Kingdom. contact info@riseandlume.co.uk.
What we collect
Identity and contact details: name, email, telephone, postal address. Transaction data, invoices, payment confirmations, bank, and payment details where payment or royalty processing is required. Project materials, manuscript files, images, and other content you supply. Technical data, IP address, cookies, and browsing information.
Why we process data:
To perform contracts with clients and authors. To fulfil legal obligations for accounting, tax, and regulatory compliance. For legitimate business interests such as fraud prevention, security, and service improvement. For marketing, where you have given consent.
Lawful bases:
Performance of a contract for service delivery. Compliance with legal obligations. Legitimate interests for business administration and fraud prevention. Consent for marketing communications.
Recipients:
We do not sell personal data. We share data only where necessary to provide services, such as with distributors and platform partners when you instruct us to create or manage distribution accounts, and with payment processors, hosting, and email providers under data processing agreements
International transfers:
When data is transferred outside the United Kingdom, we will apply appropriate safeguards such as adequacy decisions or standard contractual clauses.
Retention:
We retain data only as long as required to provide services and to meet legal obligations typically up to seven years for accounting records. Manuscript files are retained according to project agreement and deleted on request after project completion where no legal obligation exists.
Your rights:
You have the right to access rectify erase restrict or object to processing and to data portability and to withdraw consent where processing is based on consent. To exercise rights contact info@riseandlume.co.uk. You may also complain to the Information Commissioner Office.
Security:
We maintain reasonable administrative technical and physical measures to protect personal data. Access is limited to authorised personnel and necessary service providers.
Children
We do not knowingly collect personal data from children under thirteen. If you believe we hold such data contact info@riseandlume.co.uk.
Cookies:
We use cookies for site functionality and analytics. A cookie details page is available on the site and a cookie banner explains how to opt out.
Updates: This notice may be updated. Last updated 22 October 2025.
Rise and Lume Ltd is a UK-registered publishing and creative services agency, supporting authors, entrepreneurs, and creatives across the globe.We help individuals bring their stories, ideas, and brands to life through professional publishing, branding, and digital content solutions.
Quick Links
Address
Office 5020MX, Unit 3AB, 34–35 Hatton
Garden, Holborn, London EC1N 8DX
Registered in England and Wales
Company No. 16767876
© 2025 Rise and Lume Ltd. All rights reserved.
Rise and Lume Ltd is a UK-registered publishing and creative services agency, supporting authors, entrepreneurs, and creatives across the globe.We help individuals bring their stories, ideas, and brands to life through professional publishing, branding, and digital content solutions.
Quick Links
Address
Office 5020MX, Unit 3AB, 34–35 Hatton
Garden, Holborn, London EC1N 8DX
Registered in England and Wales
Company No. 16767876
© 2025 Rise and Lume Ltd. All rights reserved.